pets and friends customer care

Get in touch

We’re currently experiencing a high volume of requests. 

We appreciate your patience as we work to respond to everyone as quickly as possible.

In the meantime our FAQs or delivery information pages may be useful.

Send our Customer Care team a message. 

Contact us on: 0115 695 0252


Lines are open: Monday to Thursday 8.30am to 4.30pm 

Friday 8.30am to 4pm