

Get in touch
We'd love to hear your feedback and answer your questions - it helps us improve our service and products.
Contact us on: 0115 695 0252
Lines are open: Monday to Thursday 8.30am to 4.30pm
Friday 8.30am to 4pm

Send our Customer Care team a message.
Or you can fill out the form below
and we will respond as quickly as we can during office hours, Monday-Friday.
If you'd like to send us photos, then please attach them to an email to customerservices@petsandfriends.co.uk
In the meantime our general FAQs, subscription FAQs, or delivery information pages may be useful.