Job Title: Stylist 

Pay Rate: £11.95 (Stylist) 

Hours of Work: 24 hours per week 

Location: Grantham Reports to: Salon Manager

Job Type: Part-time

Expected hours: No less than 32 per week

Are you passionate about grooming? Are you committed to delivering the highest standards in grooming?

We are passionate about providing top-quality grooming services that keep our clients' pets looking and feeling their best. We are dedicated to the care and comfort of every dog who comes through our doors nationwide.

We are seeking a skilled and passionate Stylist to join our team in Gamston. The successful candidate will be responsible for providing grooming services to a variety of dog breeds, ensuring a high standard of care and presentation. This role requires excellent grooming skills, attention to detail, and a love for animals.

Key Responsibilities

• Assist in day-to-day running of the salon; all preparatory, full groom work and relevant administration

• Active role with hands-on dogs; including but not limited to clipping, styling and scissor work on a variety of breeds

• Able to complete a full groom of a dog in a maximum 2-hour timeframe

• Maintain exceptional Salon Store Standards across all customers facing and ‘back of house’ areas

• Have an active input into salon KPI’s and objectives including providing excellent customer service

• Take part in all training activities to develop grooming and wider salon skills

• Assist in Retail to deliver exceptional customer service when demand allows

• Ensure personal compliance with all company policies and procedures

• Ensure all Health & Safety compliance is up to date within the store legislation

Essential skills:

• Previous experience in dog grooming – a variety of breeds

• Be willing to learn and develop a sound knowledge and grooming ability across a wide range of breeds

• Is positive, supportive and flexible team player

• Brings high levels of energy and commitment to the business

• Has a hands-on approach and a can-do attitude

• Good time management

Benefits

· Colleague Discount

· Long service voucher and certificate rewards

· Pet bereavement leave

· A day off for your birthday

· Employee Assistant Programme

· Pennies for Thought ideas scheme

· Discretionary performance related bonus scheme

· Travel loan scheme

· Free mortgage advice

· Fizz benefits which enables you access to Cashback on high street retailers

Job Title: Stylist/Senior Stylist 

Pay Rate: £11.95 stylist / £12.40 senior stylist 

Hours of work: 32 hours per week 

Location: Pets & Friends, Gamston 

Reports to: Salon Manager

Job Type: Part-time

Are you passionate about grooming? Are you committed to delivering the highest standards in grooming?

We are passionate about providing top-quality grooming services that keep our clients' pets looking and feeling their best. We are dedicated to the care and comfort of every dog who comes through our doors nationwide.

We are seeking a skilled and passionate Stylist to join our team in Gamston. The successful candidate will be responsible for providing grooming services to a variety of dog breeds, ensuring a high standard of care and presentation. This role requires excellent grooming skills, attention to detail, and a love for animals.

Key Responsibilities

• Assist in day-to-day running of the salon; all preparatory, full groom work and relevant administration

• Active role with hands-on dogs; including but not limited to clipping, styling and scissor work on a variety of breeds

• Able to complete a full groom of a dog in a maximum 2-hour timeframe

• Maintain exceptional Salon Store Standards across all customers facing and ‘back of house’ areas

• Have an active input into salon KPI’s and objectives including providing excellent customer service

• Take part in all training activities to develop grooming and wider salon skills

• Assist in Retail to deliver exceptional customer service when demand allows

• Ensure personal compliance with all company policies and procedures

• Ensure all Health & Safety compliance is up to date within the store legislation

Essential skills:

• Previous experience in dog grooming – a variety of breeds

• Be willing to learn and develop a sound knowledge and grooming ability across a wide range of breeds

• Is positive, supportive and flexible team player

• Brings high levels of energy and commitment to the business

• Has a hands-on approach and a can-do attitude

• Good time management

Benefits

· Colleague Discount

· Long service voucher and certificate rewards

· Pet bereavement leave

· A day off for your birthday

· Employee Assistant Programme

· Pennies for Thought ideas scheme

· Discretionary performance related bonus scheme

· Travel loan scheme

· Free mortgage advice

· Fizz benefits which enables you access to Cashback on high street retailers

Job Title: Assistant Stylist (Maternity Cover) 

Pay Rate: £11.50 (18 years old and over) or NMW for 18 and under 

Hours of Work: 24 hours per week 

Location: Grantham Reports to: Salon Manager

Job Type: Part-time

Are you passionate about working with pets and eager to develop your career in pet grooming? Are you committed to delivering the highest standards in grooming?

We are seeking an enthusiastic Assistant Stylist to join our team in Grantham. The successful candidate will assist in delivering grooming services for various dog breeds, supporting the stylists in maintaining a high standard of care and presentation. This role offers a fantastic opportunity to grow your grooming skills while working closely with experienced professionals.

Key Responsibilities

• Assist in the day-to-day operations of the salon, including preparatory work, grooming support, and relevant administrative tasks.

• Take an active role in supporting hands-on grooming, including brushing, bathing, and prepping dogs for full grooming services.

• Help maintain exceptional Salon Store Standards across all customer-facing and 'back of house' areas.

• Contribute to salon KPIs and objectives by providing excellent customer service and assisting with grooming tasks as needed.

• Participate in training activities to develop grooming and broader salon skills.

• Assist in retail operations to deliver exceptional customer service during periods of high demand.

• Ensure compliance with all company policies and procedures.

• Ensure all Health & Safety requirements are up to date and in accordance with store legislation.

Personal Competencies

• Some experience in dog grooming is preferred, but a willingness to learn and develop is essential.

• A desire to build knowledge and grooming skills across a wide range of breeds.

• A positive, supportive, and flexible team player.

• High levels of energy and commitment to the business.

• A hands-on approach and a can-do attitude.

• Good time management skills.

Benefits

• Colleague Discount

• Long service voucher and certificate rewards

• Pet bereavement leave

• A day off for your birthday

• Employee Assistance Programme

• Pennies for Thought ideas scheme

• Discretionary performance-related bonus scheme

• Travel loan scheme

• Free mortgage advice

• Fizz benefits, providing access to cashback on high street retailers

Store Assistant 

Job Type: Part-time

Pay: £6.50-£11.50 per hour

Expected hours: No less than 12 per week

Additional pay:

• Yearly bonus

Benefits:

• Employee discount

Schedule:

• Weekend availability

Work Location: In person

Do you have previous retail sales experience and confident in upselling through excellent communication and product knowledge? Are you able to work in a fast-paced environment? Are you passionate about pets?

We are recruiting for a Store Assistant to join our Mapperley team. You will be joining a friendly, welcoming but hard-working team.

Job Duties:

• Sales: Responsible for promoting and selling products such as pet food, accessories, toys, and grooming supplies. This involves actively engaging with customers, upselling or cross-selling products, and processing transactions.

• Customer Service/Assistance: Helping customers find products suitable for their pets, offering advice on pet care, nutrition, and health. This could also involve handling complaints.

• Stock Management: Ensuring that shelves are well-stocked, neatly organised, and products are correctly priced. This may involve restocking shelves, receiving deliveries, and booking in deliveries.

• Pet Care: Assisting customers with questions about pet care, including advice on at home grooming, basic training, and general well-being of pets.

• Store Maintenance: Keeping the store clean, tidy, and presentable. This includes tasks like sweeping floors, dusting shelves, and maintaining a welcoming environment for customers and their pets.

• Knowledge of Products: Staying informed through Myagi and self-motivated learning, such as product suppliers and Pet Industry publications, about the latest products, pet trends, and industry developments to provide accurate information and recommendations to customers.

• Promotions and Events: Wholeheartedly participating in promotional events, sales campaigns, and pet-related activities to attract customers and increase sales.

Required Skills:

• Customer Service: Excellent interpersonal and communication skills are essential for assisting customers effectively and providing exceptional service.

• Sales Skills: Ability to persuade and influence customers, upsell or cross-sell products, and meet sales targets through effective communication and product knowledge.

• Teamwork: Collaboration with colleagues to maintain store operations, assist customers, and achieve common goals.

• Attention to Detail: Being meticulous in maintaining product displays ‘packet perfect’, pricing accuracy to uphold store standards.

• Computer Literacy: Basic proficiency in till systems and Myagi to ensure continuous professional development.

Desirable skills:

1. Product Knowledge: A good understanding of our range of luxury pet products, including pet food, accessories, toys, and grooming supplies.

2. Pet Care Knowledge: Basic knowledge and understanding of pet care, including nutrition, health, grooming, and behaviour

3. A Growth Mindset: At Just for Pets, we pride ourselves on promoting from within. We believe in retaining our best talent by offering promotions, training and development which includes accredited courses.

Benefits:

• Colleague Discount

• Long service voucher and certificate rewards

• Pet bereavement leave

• A day off for your birthday

• Employee Assistance Programme

• Pennies for Thought ideas scheme

• Discretionary performance-related bonus scheme

• Travel loan scheme

• Free mortgage advice

• Fizz benefits, providing access to cashback on high street retailers

Store Manager – Littleover

Job description

We are currently recruiting for a Store Manager for our Littleover store!

Are you excited by the opportunity to make a real impact and help a store reach its full potential? Do you have a passion for leading teams and inspiring them to achieve their best? If so, we are looking for you!

Pets & Friends has recently become part of Pet Store Retailing, a well-established, family-run business with a proven track record of enhancing pet retail stores across the UK.

This partnership brings exciting opportunities for growth and improvement, strengthening our commitment to delivering outstanding service, quality products and a welcoming environment for pets and their owners!

Key Responsibilities:

Store Operations: Oversee the daily operations of our Littleover store, ensuring excellence in customer service, product presentation, and stock management.

Sales & Profitability: Develop and execute strategies to meet and exceed sales targets, boosting store profitability.

Team Development: Lead and support the store team, providing training and guidance to maintain high standards of customer care, product knowledge, and store presentation.

Stock Management: Monitor and maintain optimal stock levels.

Policy Compliance: Ensure adherence to company policies, including cash handling, health and safety, and security.

Customer Relations: Address and resolve customer issues promptly and professionally.

Promotional Activity: Collaborate with our marketing team to plan and execute store-level promotions to drive sales.

Cross-Functional Engagement: Work closely with the Head Office team to ensure smooth operations and alignment with company goals.

People Processes: Oversee key HR functions such as probation, attendance, and holiday management to support your team’s wellbeing and performance.

Required Skills and Experience:

Retail Management: Previous experience in retail management, ideally within the pet industry.

Sales and P&L focus - a strong understanding of sales targets and understanding of profit and loss sheets.

Organisational & Time Management: Strong organisational skills with the ability to prioritise effectively and meet deadlines.

Leadership: Proven leadership skills with experience managing and motivating a team.

Benefits:

Colleague Discount

Long service voucher and certificate rewards

Pet bereavement leave

A day off for your birthday

Employee Assistance Programme

Pennies for Thought ideas scheme

Discretionary performance-related bonus scheme

Travel loan scheme

Free mortgage advice

Fizz benefits, providing access to cashback on high street retailers

If you're ready to take the lead at our Littleover store and have a passion for pets and retail, we'd love to hear from you!

Job Type: Full-time

Pay: From £26,500.00 per year

Additional pay:

Yearly bonus

Schedule:

Weekend availability

Work authorisation:

United Kingdom (required)

Work Location: In person