- Visit the portal and enter your PF order number and email.
- Enter your parcel details and reason for return.
- Print label at home OR use the QR code at selected drop-off points (no printer needed).
- Pack up your return securely.
- Drop-off at 6,000+ DPD Pickup Shops
- Get updates via email/text as your return makes its way back.
- Once received and checked, we’ll process your refund or exchange within 3–5 working days.